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ORDERBY not working with JavaScript Reference Qualifier in Record Producer

kiran115
Tera Contributor

Description:
I have a Record Producer with two fields — Services and Solutions.
Both Services and Solutions are Lookup Select Box variables.
The Solutions field is dependent on the Services field, and I’ve mapped this dependency through a custom field called u_dependent_field on the referenced table.

  • Scenario 1: When I use a static reference qualifier (without JavaScript), for example:

     
    u_active=true^ORDERBYu_order

    the results are displayed correctly and sorted as per the u_order field.

  • Scenario 2: When I use a JavaScript reference qualifier, for example:

     
    javascript:'u_dependent_field=' + current.variables.u_services + '^ORDERBYu_order';

    the dependent values are retrieved correctly based on the selected service, but the results are not sorted by u_order — instead, they appear in alphabetical order.

Could you please confirm whether ORDERBY is supported in JavaScript-based reference qualifiers for Lookup Select Box variables in Record Producers, or suggest the recommended way to ensure sorting by a specific field (like u_order) when using a dynamic qualifier?

13 REPLIES 13

Marco0o1
Tera Sage

Hi @kiran115 ,

 

On the Record Producers I got the same problem, 

You can just use the attribute on the Variable attributes field:

ref_ac_order_by=sequence

 

Marco0o1_0-1760106379461.png

If you want to use the reverse:

ref_ac_order_by_desc = number

 

 

Hi @Marco0o1 , I tried but not working.

 

Ankur Bawiskar
Tera Patron
Tera Patron

@kiran115 

it should work fine as shared by @Brad Bowman  

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar .Here are my configurations, In this case i used custom table.

kiran115_0-1760351588426.png