org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted while trying to communicate with third party tool

sudha10
Mega Expert

‎01-19-2022 12:37 AM

Hi Team,

We are not using the MID servers for the communication from servicenow to third party.

Recently third party tool revoked their certificate. Now when we try to test the connection, it getting failed.

The following error is showing.

 

find_real_file.png

Could you please check and provide the solution.

@Ankur Bawiskar , @Chuck Tomasi ,  @Allen A  Please help me on this.

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Maik Skoddow
Tera Patron
Tera Patron

‎01-19-2022 10:29 AM

Hi

you have to add the certificate of the third party system to your MID server. See documentation pages: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/mid-server/task/add-ssl-cer...

Kind regards
Maik

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sudha10
Mega Expert
In response to Maik Skoddow

‎01-19-2022 06:31 PM

Hello Maik,

 

Thanks for your reply.

 

But we are not using any MID Server here.

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Maik Skoddow
Tera Patron
Tera Patron
In response to sudha10

‎01-19-2022 06:37 PM

Sorry, may bad.

In that case you have to import the certificate of the third party system into your certificate table.

See https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/general/task/t_Uploa...

Kind regards
Maik

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sudha10
Mega Expert
In response to Maik Skoddow

‎01-19-2022 06:44 PM

Hello Maik,

 

Thank you for your quick response.

Let me try it.

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