Out-of-the-Box Customizations for Performance Management in ServiceNow.

[Javaid_Mir]

I am exploring the development of a Performance Management System in ServiceNow and would like to understand the out-of-the-box (OOB) customizations available for key performance management functionalities. Specifically, I am looking for insights into:

• Goal Setting & Alignment: How does ServiceNow support goal creation, tracking, and alignment with organizational objectives?
• Feedback Management & Reviews: What OOB features are available for continuous feedback, performance reviews, and peer evaluations?
• Reward Management: Does ServiceNow offer any standard configurations for managing performance-based rewards and recognitions?

If anyone has experience implementing or customizing these features, I would appreciate insights on best practices and any limitations to be aware of.

[Dr Atul G- LNG]

Hi @Javaid_Mir 

I recently completed the HRSD training batch, but there’s nothing available in the current learning course about the same. I think you can reach out to your SN account manager to get a session arranged by the product team, or you can refer to ServiceNow Docs.