Outbound REST API in JSON format

[Katie A]

Hello, I have successfully created an outbound REST request that is returning a response in XML format. I have confirmed that our third party supplies both XML and JSON formatted responses in the same resource url.

The outbound REST message is returning the response on XML, how can I set it to return the response in JSON format instead? Is there a setting on the ServiceNow API message?

[Rushit Patel2 · Accepted solution]

Hi kda,

see below image

u can set Http header called accept.

see if it works.

mark helpfu/correct/like if it helps

Regards,

Rushit Patel

[Katie A]

Ok great! That works, Thank you very much.

[br194]

Folks,

Can someone guide me how we can fetch the incident results in the Json format using JavaScript.

When I browse the URL in IE, I was able to get the results.

[Katie A]

These articles might help

Not able to access ServiceNow Table API from a browser-based application using AngularJS

API call is not working

REST API CORS support