Outbound Rest message trigger gives 500 error

[sukanyashenoy]

Hi Team,

I am trying to call AWS API endpoint URL from servicenow outbound rest message and the url is publicly   accessible if i hit the URL in browser and in postman(3 rd party rest api tools)

we are getting response but when i trigger it from servicenow rest message getting 500 error.

Any help on this issue is really   appreciated.

Thanks in advance

Ganesh Nali

[Chuck Tomasi]

A 500 is a server error, indicating AWS had an issue with your endpoint. Based on the URL, do you need to specify any parameters on the URL or in the request body (payload)? The endpoint seems a bit "thin".

HTTP/1.1: Status Code Definitions

[sukanyashenoy]

Hello Chuck,

Thank you for the quick response.

I have modified the URL and   we are passing proper parameters properly as shown in below screen shot and when we trigger the same endpoint from different sources like   postman, and browser it is giving success 200 and more over the endpoint is publicly accessible we didn't impose any authentication on the endpoint.

 

[sukanyashenoy]

Still we are not able to figure out issue can some one please help us in fixing the issue.