Remove None value

yuvasena · ‎07-22-2017

Hi All,

I want to remove default --None-- value in subcategory. could any body help on this Please?.

I have duplicate nones, one is record produce(I have created) and other one is default value.

Thanks,

Pavan

shruti_tyagi · ‎07-23-2017

Hi Pavan,

What build you are on? It sounds like a problem prior to geneva, include none option was loading as default even when Include none option is checked as false.

Try this workaround if you are prior to geneva:

If you want to show "—Choose—" instead of "—None—", you can add a new choice "—Choose—" with value "NULL_OVERRIDE" In the dictionary and set the choicelist action specification to "Dropdown without — None — " and set default value to "NULL_OVERRIDE". Also need to uncheck the "include none" checkbox in the Impact variable in record producer and set default value to "NULL_OVERRIDE".

Check if this helps.

Thanks

Shruti

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View solution in original post

antin_s · ‎07-22-2017

Hi Pavan,

You can change it in the choice field's dictionary.

Hope this helps. Mark the answer as correct/helpful based on impact.

Thanks

Antin

Shishir Srivast · ‎07-22-2017

Hi Pavan,

Also, please make sure you do not have None as a default value in choice field's dictionary.

yuvasena · ‎07-23-2017

I've created a new catalog item with a variable of type "Select box". As I

want that the user choose a value I've set the options "Mandatory" to true

and "include none" to false. The problem is that "-- None --" appears in

the top of the selection and that the "Mandatory" as no effect.

Is there a possibility to correct this ?

On 23-Jul-2017 10:39 AM, "explorenow" <community-no-reply@servicenow.com>

antin_s · ‎07-23-2017

You may use g_form.removeOption(); as mentioned in the below thread.

Remove an option from select box variable in the catalog item form

Hope this helps. Mark the answer as correct/helpful based on impact.

Thanks

Antin