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Overriding a system property

kmlutz
Kilo Contributor

Hello everyone,

I am not sure the following is possible through a client script or other means but thought I would ask. We have enabled the following property value: glide.ui.reference.readonly.clickthrough.

This has addressed some concerns with the ability to click through to reference fields and get certain data.

An impact to this is on the change task form. Users are no longer able to "see" some information from the parent change request. Is there a way to set the property value for just the change request number on the change task form to "true" for the glide.ui.reference.readonly.clickthrough property?

Any thoughts would be appreciated.

Thanks.

2 REPLIES 2

CapaJC
ServiceNow Employee
ServiceNow Employee

That system property can be overridden for a single reference field by adding the "readonly_clickthrough" attribute to the reference field.

e.g., if the system property is true, then you can add readonly_clickthrough=false to the attributes of a reference field to override system behavior for that field. If the property is false, override by setting the attribute to true.


kmlutz
Kilo Contributor

Thank you for the information. Works like a charm!