Partial API Error in IntegrationHub ETL

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Varun M
Mega Contributor

‎08-04-2021 10:45 AM

Hello,

 

I am working on Integrating Cisco Collector with ServiceNow via the IntegrationHub ETL. I have the REST API's for getting data from Cisco Collector, the Oauth app has been registered and also can successfully get the token.

The error I am seeing is when I open the ETL Transform Map that is supposed to pull in the data from the import sets. I constantly get the following error "There was an error with the partial preview API." and then subsequently step 2 which is "Prepare Source Data for Mapping" shows no data. I have not found any forums or documentation that is relevant to this error.

Would really appreciate your help on this.

Thanks!

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Varun M
Mega Contributor

‎08-09-2021 09:02 AM

The issue has been resolved. The integration lost some of it's a mappings after moving the update set to prod and hence started throwing the error. I just reloaded the old update sets, committed them one by one and then remapped the fields. That fixed the issue.

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florian29
Tera Contributor
In response to Per Kristian1

‎01-20-2023 04:47 AM

@Per Kristian1 Hi that also works for me, thank you 🙂

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DaveHertel
Kilo Sage
Kilo Sage
In response to Per Kristian1

‎01-18-2025 02:51 PM

Thank you @Kristian1 Activating the transform also worked for me.  Error disappeared immedaitely after activating.

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