PDI is not available and showing under maintenance

[sthokal]

Hi,

My PDI shows in offline state and i am getting message that "Developer Instance is undergoing unscheduled maintenance" 

Does anyone facing same? Is there timeline for this maintenance activity?

[AndersBGS · Accepted solution]

Hi @sthokal ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. wait - nobody can tell you how long it will take
2. if you get tired of waiting, release your instance and request a fresh installation. Please note, that any work that you might have done and haven't backed up will be lost. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders 

[Marco Jansen]

There is no option to release your instance, as it is not available to you. It is now totally useless.

[Marco Jansen]

Reset: Today I was able to release my instance. Did so and requested anew fresh Washington instance.

[Mark Roethof]

O man this battle for a correct answer is really sick 🤣

[Marco Jansen]

I have the same issue. Not able to release it or create a new one as well. I'm stuck and cannot  experiment anymore.