PDI is terribly slow during the day...

Chris393
Mega Guru

‎04-23-2025 05:57 AM

Hi,

 

Looking for some help from ServiceNow with my PDI.  It is terribly slow during the day.  One example is that I am trying to add a new user and I have waited for over 10 minutes for the form to load.  It responds reasonably well during off hours.  This is a fresh instance that I've just spun up a couple of days ago.  I haven't made any customizations as of yet.

Thanks!

 

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Chris393
Mega Guru
In response to DavidM532952164

‎04-24-2025 06:20 AM

That is also my concern... I've been using PDIs for years and never had this type of performance degradation to where the PDI is completely unusable.  Hoping someone from ServiceNow will see this and look into it.

DavidM532952164
Tera Contributor
In response to Chris393

‎04-26-2025 01:07 AM

I reset and wiped my instance and it stopped from being so slow... try it and make sure to back up your data.

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-23-2025 12:20 PM

Hi @Chris393 

Try refreshing the PDI by going to developer.servicenow.com.

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