PDI issues
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05-25-2025 06:34 AM - edited 05-25-2025 06:36 AM
Hi,
I was having PDI issues, where the PDI failed to wake up for 1 week.
Then I decided to release the instance and request a new one.
For the past 3 days, I'm now getting this error message (no matter what version I select - Yokohama, Xanadu etc):
When I click on "retry now", nothing happens.
Upon page reload, I can try again to request an instance, yet arrive at the same error message as above.
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05-25-2025 07:54 AM
The same is affecting myself and others here, as the banner states at https://developer.servicenow.com/dev.do, you'll have to be patient.
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05-25-2025 02:00 PM
There has been an issue with PDI for the past 10 days, but recently I heard from other team members that the issue has been resolved and PDIs are back. However, the screenshot shows “No PDI available and assigned to your name,” which means you are essentially on a waitlist.
What I recommend is to take a PDI with a lower instance instead of waiting for Yokohama, and then update it accordingly.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-25-2025 07:28 PM
Hi @Henri Muldre Please check I got my pdi back or you have to wait until it get resolve.
if my answer helps you mark helpful and accept solution