PDI Offline Issue

[yunbo1]

My PDI suddenly went offline, and there are a lot of important things in the environment. Could anyone help me start it up?

https://dev73414.service-now.com/

[AndersBGS]

Hi @yunbo1 ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. Wait - it should come online again
2. When you get tired of waiting and if it doesn't come online again, release your instance and request a fresh installation. Please note, that all work that is not backup to a GIT or update set will be lost, and there will be no possibility to restore. 

You can read further here: https://developer.servicenow.com/dev.do#!/guides/tokyo/now-platform/faq/pdi_faq

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders