Personalize List Choices

Cirrus
Kilo Sage

Hi,

Can anyone advise if, or how, to remove fields from the left hand slush bucket when you personalize a list. The scenario is that a table extends the task table. The slush bucket displays all fields related to both task table and table A, so users are having to trawl through 100+ fields to find the ones they want. They only want to see the fields that are currently used on table A 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Cirrus This is expected behavior. The child table is inheriting data from the parent table's fields, so you can see the form from both tables. The reason you're seeing this might be because you extended the parent table.

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Rafael Batistot
Tera Sage

Hi @Cirrus 

 

This tutorial might help you 

 

https://youtu.be/tskCjvWc4Gs?si=DSPUkim4wO2uUdNb

In this video, we'll show you step-by-step how to hide specific fields from your personalized lists in the ServiceNow platform. Whether you're an experienced ServiceNow user or just getting started, this tutorial will help you enhance your experience and streamline your work by customizing your ...

Adrian Ubeda
Mega Sage
Mega Sage

Hello Cirrus, 

I think you will need to customize this, check this link below:

https://www.servicenow.com/community/developer-articles/customize-slush-bucket-in-servicenow/ta-p/26...

This other link it's for adding more information when selecting a field, https://servicenowguru.com/system-ui/customizing-slushbucket/#

Maybe this can help you as a workaround, instead of doing a fully customization

 

If it was helpful, please give positive feedback! ✔
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Bhuvan
Kilo Patron

@Cirrus 

 

 

Follow this knowledge article,

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0677924

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan