- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-29-2014 08:51 AM
I would like to customize the default filter for the Approvers Related List by setting State is not No Longer Required.
I can do this using the breadcrumbs but want to make it stick using the List Control.
In the List Control form I go to "Edit default filter" but surprisingly enough I do not get the option to select the sysapproval_approver fields.
I believe this is not correct. I have checked this in the demo environment and it is the same problem.
With other related lists it works perfectly fine: the fields I can select using breadcrumbs are the same as those in "Edit default filter".
Can anybody please help me how I can fix this?
I assume I have to make some changes to the sys_ui_list_control table, but looking for some guidance before I do so. Thx in advance.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-30-2014 07:19 AM
I have verified this is a known problem on the List Control filter editing, the related ticket is PRB583858.
This is with our development team, I will keep you informed on the availability of a future possible patch.
GianLuca Giustiniani, ServiceNow Technical Support

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-24-2017 04:08 AM
Do we have any solution on this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-04-2019 01:23 AM
Are there any updates on this?