plannedTaskAPI.calculateDuration is not working properly when added schedule
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01-06-2025 11:38 PM
Hi All,
We are facing issue while calculating difference between 2 dates it is giving additional 2 hrs giving unexpected output.
Below is the code -
var firstTaskClosedDt = new GlideDateTime('2024-12-18 10:01:06');
var auftragClosedDt = new GlideDateTime('2024-12-30 14:22:10');
var plannedTaskAPI = new SNC.PlannedTaskAPI();
var resp = plannedTaskAPI.calculateDuration(firstTaskClosedDt, auftragClosedDt,'1b499f9cf78e6d105ef541b84851e048');
var response = new JSON().decode(resp);
var duration = response.duration;
var durationStr = duration.toString();
var finalBET = durationStr;
Above script is giving this result 5 06:52:26 instead 5 04:21:00.
Note : we have schedule which will run from 8am to 5 pm.Also child schedule is added which contains holiday list.
Dates which we are passing having 3 hoildays in between 24th,25th,26th Dec 2024.
Can someone please help on this.
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