Platform Analytics Dashboard changed after clicking Edit – how to revert to original view?

SindhiaR
Tera Contributor

3 weeks ago

Hi All,

I am currently facing an issue with ServiceNow landing page, and I encountered an issue after clicking the Edit button.

After entering edit mode, the dashboard layout changed unexpectedly — a new tab (e.g., “New Tab 10”) appeared, and the original view/content is no longer loading as expected.

I did not intentionally made t changes, so I am unsure if:

  • A tab was accidentally created or duplicated
  • The default tab/view got altered
  • Or the dashboard auto-saved a new layout

 

Hoe can I revert back to original view? If I delete these tabs will there be any impact?

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Astik Thombare
Tera Sage

3 weeks ago - last edited 3 weeks ago

Hi @SindhiaR ,

 

I don't think reverting through Versions will resolve this issue. In Platform Analytics Workspace, whenever a new tab is created within a widget or dashboard, a corresponding record is stored in the par_dashboard_tab  table. Since the tab configuration is persisted as a separate record, reverting the workspace version may not remove the tab itself. Instead, navigate to the par_dashboard_tab table, locate the record associated with the tab you want to remove, and delete it. For example, if a tab named "Remove Tab" was created, a record with that tab information would exist in the par_dashboard_tab table. Deleting that record will remove the tab from the Platform Analytics Workspace after refreshing the page. Please refer to the screenshots below for reference.

 

AstikThombare_0-1781022466151.png

 

AstikThombare_2-1781022833354.png

 

If you found my response useful, please mark it as Correct and Helpful. Thanks! 

Astik Thombare
Rising Star 2025⭐

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