Playbook/Process Automation Question

cnharris1
Kilo Sage

Good afternoon developers, 

 

Quick question, is it possible to perform if conditions in playbooks similar to flow designer?

 

Something like this:  

 

cnharris1_1-1706211071536.png

 

Any guidance on this will be greatly appreciated!

 

Best regards,

 

 

cnharris1

2 ACCEPTED SOLUTIONS

Maik Skoddow
Tera Patron
Tera Patron

Hi @cnharris1 

 

in PAD you can define conditions for a complete lane which corresponds to your requested scenario:

 

MaikSkoddow_0-1706238764533.png

 

Maik

View solution in original post

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @cnharris1 

 

Yes. 

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/process-automation-...

 

https://www.youtube.com/watch?v=5-fgFt9Fnuc

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/process-automation-...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

4 REPLIES 4

Maik Skoddow
Tera Patron
Tera Patron

Hi @cnharris1 

 

in PAD you can define conditions for a complete lane which corresponds to your requested scenario:

 

MaikSkoddow_0-1706238764533.png

 

Maik

Thanks @Maik Skoddow ! I'm not sure how I overlooked that.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @cnharris1 

 

Yes. 

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/process-automation-...

 

https://www.youtube.com/watch?v=5-fgFt9Fnuc

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/process-automation-...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Thanks @Dr Atul G- LNG ! Those links are very helpful as I'm now getting acclimated to Playbooks!