Playbook

[Vedavalli]

Hi

For example there are 2 playbooks for the incident table when we add to the ui builder how it'll recognise which playbook to display in the workspace?

thank you.

[Mark Manders]

Every Playbook has a trigger and you should never use different playbooks for the same record, so ensure that your triggers are well defined, so only one playbook can run on a certain record.

[Vedavalli]

Don't we have other configurations other than this trigger