Plugin for NetApp
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02-28-2017 12:13 AM
Hello,
Is there is any Plugin available for ServiceNow Helsinki release to integrate with NetApp Technology?
Expected outcome is to configure ServiceNow to query & fetch current Storage details from NetApp filer , transform and update in a table.
Regards
Abdul Rahman
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02-28-2017 12:56 AM
Hi Abdul Rahman
Am not yet integrated with NetApp may be the following links will helpful to u
ServiceNow integration? - NetApp Community
Outline of Service Now Integration with NetApp WFA - NetApp Community
How NetApp IT Integrates ServiceNow with OnCommand Insight (OCI)
NetApp ServiceNow Integration - Evanios
Please mark as a correct or mark as a helpful if it is useful
Thanks&Regards,
Venkateswarlu Kuruva
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03-01-2017 10:47 PM
Hi,
I guess am looking for a simple plugin maybe, to integrate ServiceNow CMDB with NetApp OnCommand data management software.
Intended outcome is to have a real-time flow of data between SN & NetApp software.
As of now, we are receiving a .xls file with the list of Storage devices but that is happening only once a day. We are looking to have some real-time data flow.
Any help in this matter would be appreciated.
Regards
Abdul Rahman
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05-16-2017 02:54 PM
It is possible. Contact your NetApp Sales Technical Support Team and they can provide some integration details. OnCommand Insight data can be imported from the data warehouse to SNOW (this is a data import, not a discovery module).
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08-30-2017 02:04 AM
Hi,
It's also possible to integrate OCUM (OnCommand Unified Manager) NetApp's monitoring and alerting application for clustered Data ONTAP systems. Once a cluster is added to OCUM it periodically (every 15 minutes) rediscovers all storage objects for each cluster (EG nodes, aggregates, volumes, vservers etc) so as new storage objects are created and discovered you shouldn't have to wait much longer than that.
Discovered objects are registered in OCUM as events, you can either query the OCUM database (MySQL) for these events on a schedule, query the events via an OCUM API or configure an OCUM alarm and attach a script to it (PowerShell\Perl) which can invoke web request and send the details to service now via REST. I've posted some ideas and code in the link below for OCUM alarm scripts which you can also use to create incidents based on the event that is triggered.
Hope that helps or gives you some ideas?
/Matt
