Plugins missing in my instance

[sifynm]

                  Please could someone help me with a few plugins on my instance which is @ ServiceNow . Plugin name is "Planned Task"                 com.snc.planned_task                 Provides additional fields for tasks pertaining to time and effort as part of a planned, multi-stage process.   I checked with the list mentioned here http://wiki.servicenow.com/index.php?title=List_of_Plugins#gsc.tab=0 and it is not mentioned as "By Request" anywhere. Also, kindly request someone to share the softcopy of the ebook which is mentioned here: http://www.amazon.in/ServiceNow-Operations-Management-Ajay-Guggilla/dp/1785889087?tag=googinhydr1841....

[georgimavrodiev · Accepted solution]

Hello Nandan,

If you are experiencing the issue with a DEV instance, then go to developers.servicenow.com and navigate to Manage > Instance > Action > Activate Plugin > Planned Task_v2 > Active.

If you are having the issue with a production ServiceNow Platform -> then you need to contact your ServiceNow Account Representative.

Best Regards,
Georgi Mavrodiev

IT Consultant
Do IT Wise

You may visit us in our Web Site: www.doitwise.com

[georgimavrodiev]

Nandan,

About the IT Operations Management Guide I may say the following.
Here, on this link you will find the official IT Operations Management Guide of ServiceNow:
IT Operations Management

At the right top corner you can change the versions (ServiceNow Releases) of ServiceNow Platform depending on the release on which your instance runs at.
Also you have an option to save the document as PDF.
It is more than enough and I am sure it will be of use to you as this is the official ServiceNow documentation.

Best Regards,
Georgi Mavrodiev

IT Consultant

Do IT Wise

You may visit us in our Web Site: www.doitwise.com

[sifynm]

Thank you. But is there any way I could a pdf document or a softy copy of the material. This was helpful.

[sifynm]

Got the option. Thank you.