PM reporting fields to be enabled based upon CI fields

[KandulaGeet]

Hi Team,

Could you please help me where can I find the fields and in which table these fields refer to.

This initiative aims to enhance ServiceNow's Problem Management capabilities by enabling the extraction and reporting of crucial data related to Product Portfolio Name, Business Service (Labelled as Squad), Product Portfolio Owner, Portfolio Technical Area Lead, and Vendor Information.

Above requirement is for List view/while reporting on problem management tables but NOT on problem form.

AC2: Data in this field needs to be pulled from CI fields, for case- where only “offering” field has value and Configuration Item field is blank Offering value’s Product Portfolio Name, Business Service (Labelled as Squad), Product Portfolio Owner, Portfolio Technical Area Lead, and Vendor Information needs to be pulled ELSE

always pull these required filed values-based Configuration Item value

[Dr Atul G- LNG]

Hi @KandulaGeet 

You can get this information by dot.walk like this#

[KandulaGeet]

Yes But these fields are not present in the CI fields hence i could not dot walk 
Firstly i need in which table we can find these fields Product Portfolio Name, Business Service (Labelled as Squad), Product Portfolio Owner, Portfolio Technical Area Lead, and Vendor Information.

[Dr Atul G- LNG]

Hi @KandulaGeet 

I suspect

Business Service (Labelled as Squad) -- Business Service Table

Product Portfolio Name, , Product Portfolio Owner, Portfolio Technical Area Lead,  -- PPM , you need to see PPM module

and Vendor Information. -- User / company.

Do one thing

if these fields are on form , right click and on field show 

[KandulaGeet]

These fields are not on the form.