Polaris UI not showing menus.

[Piotr Ignaciuk]

Dear All,

I've tried to enable the Polaris UI Experience on our dev San Diego instance and apparently something is wrong.

After enabling:

• glide.ui.polaris.experience - true
• glide.ui.polaris.dark_themes_enabled - true 

The new UI is loading but without menus on the left top corner which prevent us from using the instance at all, anyone encountered similar problem?

BR,

Piotr

[Muralidharan BS]

Hi There,

Go to Unified navigation config and check if the menu is active and found.

Thanks

[Piotr Ignaciuk]

Hey!

Unfortunately it's there and all marked as true 😞

Any other ideas :(?

[Muralidharan BS]

Hi Piotr, 

can you try this url, - https://instance.service-now.com/now/nav/ui/home

Thanks

[Jack]

have you try magic wand "cache.do"?

sometimes, it save me.