Populate the reference field value

Elvin_Salim
Tera Contributor

There is a reference field that displays a filtered record using Script include and Reference qual in the field. It displays the matching record and the user has to click on the record to select it in the field. How can I make the record auto populate in the field without the user having to click and select it?

5 REPLIES 5

J Siva
Tera Sage

Hi @Elvin_Salim 

Does the filter condition returns single record or multiple records?

If it's returning a single record, then refer the below post..

https://www.servicenow.com/community/servicenow-ai-platform-forum/set-the-default-value-of-reference...

Regards,

Siva