1 ACCEPTED SOLUTION
@Community Alums
Try as below :
1. Create a Variable for Task Number :
2. Configure an On-Load Catalog Client Script as shown below. Ensure that Isolate Script is set to False :
function onLoad() {
//Type appropriate comment here, and begin script below
var taskNumber = getParameterValue('number');
if (taskNumber) {
g_form.setValue('number', taskNumber);
}
function getParameterValue(number) {
var url = window.location.href;
var value = new URLSearchParams(url).get(number);
if (value) {
return value;
}
}
}3. Hit the Catalog Item URL with number as the parameter. I have made use of the URL https://<myinstance>.service-now.com/now/nav/ui/classic/params/target/com.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26sysparm_id%3D04b7e94b4f7b4200086eeed18110c7fd%26number%3DINC0010017
Output :
Thanks and Regards
Amit Verma
Hi Amit,
I have created Task as field on standard laptop catalog item with Name as task_number and referencing to incident table.
Onload client script as below:
function onLoad() {
var number = getParameterValue('task_number');
g_form.setValue("task_number", number);
}
function getParameterValue(name) {
var url = top.location.href;
//alert(url);
var value = new URLSearchParams(url).get(name);
if (value) {
return value;
}
}
The expectation is when I put below the incident number at the end of url, that incident number should populate in Task field
instance.name/now/nav/ui/classic/params/target/com.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26sysparm_id%3D04b7e94b4f7b4200086eeed18110c7fd%26task_number%3DINC0010017
but the INC0010017 is not populating in Task and its empty only
