Populate values based upon the variable selection.

[JVINAY]

Hi Team,

I have created 4 fields in the form ( Record producer ), based on the questions from " Is this associated with a business application (APMID)" section

the remaining 3 questions are designed to auto populate  values based on the " Is this associated with a business application (APMID)"

These 5 fields are linked to the Business application ( cmdb_ci_business_app) .

fields and backend values :

I have written On-Change client script , but the values are not populating as expected. could you please assist me 

Thank you .

[Ankur Bawiskar]

@JVINAY 

why not use auto populate feature and no scripting is required?

Auto-populate a variable based on a reference type variable (Utah) 

In your script don't use getValue() simply dot walk and get the values

something like this

associated_with_a_business_application.business_app_name

If my response helped please mark it correct and close the thread so that it benefits future readers.

[JVINAY]

Hi @Ankur Bawiskar ,

Thanks for your response.

I'm experiencing an issue with the auto-populate option in the form. despite configuring the field mappings correctly , the values are not populating as expected. 

These 3 fields are in the Business application (cmdb_ci_business_app )Table 

Thank you.

[Ankur Bawiskar]

@JVINAY 

it should work fine.

it's not working even for admins or for non-admins?

If it's not working for non-admin then it means it's an access issue.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[JVINAY]

Hi @Ankur Bawiskar 

These all fields auto populate based on the APM its working but in the Platform view auto populate values are not stored , it's showing blank like below image.

 It's working on Portal view

But Populate values not stored in the Platform or form level, once form got submitted all populated filed values showing blank like below image.

kindly help me on this.

Thank you .