Populating caller location using default value

[Community Alums]

Hi All,

I want to populate the incident caller's location on location field using the default value.
I tried with javascript:gs.getcaller_id().getRecord().getDisplayValue("location");  but it is not working.
Can you please help how can I achieve this ?

Note: Location field created on task table.

[Mohith Devatte]

then can you try this 

@asmita sahu 

javascript:current.caller_id.getValue('location');

[Aman Kumar S]

Default value only works when the form value is empty, it doesn't populate in real time, it only does, when the form is saved.

[Mohith Devatte]

true ! Just noticed the above replies 

then i think @asmita sahu you need to do this via client scirpt as @Aman Kumar said as it is based on selection of caller id

[Musab Rasheed]

Hello,

No need to use Location field, from form layout you can bring Location field by doing dot walking of 'Caller' field, it's simple and effective solution.

Regards

[Community Alums]

will this be applicable for all users?