Populating caller location using default value

[Community Alums]

Hi All,

I want to populate the incident caller's location on location field using the default value.
I tried with javascript:gs.getcaller_id().getRecord().getDisplayValue("location");  but it is not working.
Can you please help how can I achieve this ?

Note: Location field created on task table.

[Musab Rasheed]

It should be, can you show how you are adding in form layout ? check view name is correct

[Ankur Bawiskar]

Hi,

you want to populate location for caller user or logged in user?

Are you populating caller with logged in user by default?

if yes then update this in your default value for location field

javascript: gs.getUser().getLocation();

Regards
Ankur

[Community Alums]

no, we are not populating caller with logged in user by default.

[Musab Rasheed]

Check my update, you can do with dot walking of caller field

[Ankur Bawiskar]

Hi,

then how do you want to populate location for logged in user?

if yes then I already shared the approach

javascript: gs.getUser().getLocation();

If not then please discuss with your customer for correct requirement.

Regards
Ankur