Populating information in a single line text variable field from the Reference icon

[chenelle]

I created a   single line text variable for called "application id" but the application id is also available if you hover over the reference icon.   How can i take the application id that was selected and showing from the reference icon and populate it to the variable field on the form i created so the user doesn't have to hover over the reference field.   When I create the variable as a reference...the table is not available to select, but a parent of that table is able to be selected.   Seems like i can use some type of catalog client script or something to populate the info.       See below when you hover or click the more information for the .Net Services and Console App, the Application ID is available, however the users want it to to be directly on the form and not have to hover.   Please advise.   Thanks!

[chenelle]

We have just decided to move forward with out it. Thank you for your time

and effort and your answer is correct for the variable set 1.

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Chenelle Stewart

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On Fri, Oct 30, 2015 at 5:33 PM, guhann <community-no-reply@servicenow.com>

[chenelle]

Guhan,   Ok so I have another one just like the one you helped me with except it has an additional need for more populated fields from the reference icon. For this I am currently populating the Application ID, thanks to your help, however I also need to populate the "Primary IT Owner" information into the   "App Owner" field, as well but its seems to be sitting on another table on the configurations items table versus the application table.   Will I be able to do that?   Thank you!

[guhann]

Onchange client script:

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {  

      return;

    }

    var ga = new GlideAjax('ApplicationUtils');  

  ga.addParam('sysparm_name','getApplicationDetails');  

  ga.addParam('sysparm_application_id', g_form.getValue('v_app_id_name'));  

  ga.getXML(populateAppID);  

function populateAppID(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer").split('|');  

      g_form.setValue('v_app_id_number',answer[0]);

      g_form.setValue('<name_of_app_owner_variable>',answer[1]);

}

}

Script Include: (Ensure client callable check box is checked)

var ApplicationUtils= Class.create();  

ApplicationUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {  

  getApplicationDetails: function() {  

  var appID = this.getParameter('sysparm_application_id');  

  var application = new GlideRecord("<table_name_of_business_application_record>");  

  application.addQuery('sys_id',appID);  

  application.query();  

  if(application.next())  

  {  

  return application.<Application_ID_Field_Name>+ '|' +application.<Application_IT_Owner_Field_Name>.getDisplayValue();  

  }  

  },  

});

[chenelle]

ok, I will try this! MANY THANKS!!!!

Chenelle Stewart

On Tue, Nov 10, 2015 at 4:10 PM, guhann <community-no-reply@servicenow.com>