Portal config problem

[Jaeik Lee]

I'm trying to change background image using my branding editor.

But widget didn't showing, and alert. 

how do i fix it?

[-O- · Accepted solution]

Probably the Quick start config (quick_start_config) field of the portal contains invalid data. Could you post what you have currently? Under Service Portal -> Portals.

The default value is:

[{
	"tagline": {
		"table" : "sp_instance",
		"sys_id" : "34fe3d96cb20020000f8d856634c9cf4",
		"field" : "title"
	},
	"hero_background": {
		"table" : "sp_container",
		"sys_id" : "be98a8d2cb20020000f8d856634c9c63",
		"field" : "background_image"
	},
	"readonly_variable_editor": "false"
}]

and it is important that the 1st item is named "tagline" and has properties "table", "sys_id" and "field".