Portal quick links widget - snc_external users unable to view images on thumbnails.

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M_iA
Kilo Sage

‎05-16-2024 06:44 AM - edited ‎05-16-2024 06:47 AM

As per the title, an internal user can view the images on the quick link, but an external user cannot.

 

The "portal quick link" widget is using the same tables as the employee center one for the links / images.

M_iA_0-1715867217121.pngM_iA_1-1715867231869.png

 

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M_iA
Kilo Sage

‎07-02-2024 07:26 AM

I contacted hi who confirmed that this was a bug and that it would be fixed in a future release. They provided me with an xml which contained a new ACL.

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andremorais
Tera Contributor
In response to M_iA

‎07-30-2024 01:27 AM

Hi, I am currently facing the same issue. Could you please provide the XML with the ACL that ServiceNow provided to you?

Thank you in advance!

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M_iA
Kilo Sage
In response to andremorais

‎07-30-2024 02:01 AM

 xml attached for you

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Karen44
Tera Expert
In response to M_iA

‎12-05-2024 06:24 AM

What is the case or problem number? Or KB?

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