For some reason the Request Method option in Portal Settings for a request item has never worked for me. Tried to use in Madrid without success, now trying in Orlando and it still doesn't work. It just always displays the default which is "Order" no matter what is actually selected.
I've tried multiple items, tried different options and as I said I've tried multiple ServiceNow versions without any success.
Anyone have this issue and/or know how to fix it?
I've also tried this in my Dev Instance of Orlando and have no issues at all
On dev are you admin? Can you press ctrl + click the right mouse button. You should see this menu:
If you press Show Widget Customizations you can check if anyone adjusted it. This might be a possible cause. Can you also check the name. For me it sais "SC Catalog Item" on top of the menu.
