Portal Watch List - add users or email adress like backed UI

[Sam Ogden]

Hi all,

We have a requirement to add the watch list on our external customer facing portal.

Ideally I need the widget to allow contacts to add contacts from their company, or an email address.  I've found 2 articles that share ideas of widgets:

ServiceNow Elite

https://www.servicenowelite.com/blog/2017/6/1/service-portal-watchlist-widget

Jace Pro

https://jace.pro/post/2017-10-03-sp-modify-watch-list/

I'm not used to widget development, the issue I have is servicenow Elites example allows you to add an email address but not a user.  It also does not give you a view of what is currently in the watch list.

Jace does give you the view of the watch list, but only allows addition of users in the table already and not just an email address.

I'm wondering how awkward it is to amend the example from Jace to also allow email address to be input (can be a separate input field).

Any help is greatly appreciated.

Thanks

Sam

[Imed]

Hello,

Can you share the config of this "watch list" variable?

I try it but does ot work?

Thanks

[Austin_Brunet]

@Shane Craddock,

Hi! How did you configure the watchlist variable field to be able to add an external email.

Thanks,

Austin

[Michael-PHL]

I want to know too.. I had to create a widget for it, and it will only allow users.

[Koti1]

Hi Michael,

Could you please provide the code of the widget.

Thanks,

S Balakoteswararao.

[Imed]

Hello,

Can you share the config of this "watch list" variable?

I try it but does not work?

Thanks