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Possible way to trace what change or created the user preference record

Rain Vaine
Kilo Sage

Hello experts,
what is the possible way to see what change or create the user preference record?
for example in this one,

RainVaine_0-1717663493850.png

When I update its value, where can I trace that change. All I can refer is the update time and the updated by info.
It seems that this record is also not tracked by sys_update_xml table.
Is it possible to trace it in node logs or in what way?

Regards,
Vaine

2 REPLIES 2

JP - Kyndryl
Kilo Sage

Hi Rain,

I would check the Audit option on the sys_user_preference table,  and then you can report with sys_audit table.

https://docs.servicenow.com/bundle/washingtondc-platform-security/page/administer/security/task/t_En...

 

Regards,
JP

Hello,
I also know of this method but all I can see from that is the person who updated that field and the date it was updated. Which is already displayed on the record itself.
What I want to trace is if it is updated via upgrade for example or any type of changes.
Regards,
Vaine