POST /sn_apptmnt_booking/appointment/appointment - Not working
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07-26-2023 09:40 AM
Hi All,
I am new to this community, and this my first message.
I have a need to create ServiceNow Walk Up Appointments from another application. I am trying to use the below api for the same: POST /sn_apptmnt_booking/appointment/appointment
This api has got way too many required input parameters compared to what you require when you create an appointment directly in the application apparently.
The place where I am getting stuck to understand what should it have for "taskTable" and "taskId" required parameters.
If someone can help me with :
1. Is this the right API to create Walk up appointments from outside the application? If not, please suggest the right api with the required parameters along with a sample.
2. If this is the correct API, what should be values of "taskTable" and "taskId" and why?
TIA.
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10-05-2023 08:54 AM
This creates an record into Appointment Bookings (sn_apptmnt_booking_appointment_booking) table but not into Walk-up Appointments (wu_appointment) table. taskTable is the something like incident/sc_task & taskId is the sys_id of the record.
"taskTable":"incident",
"taskId":"81fb71051b61b1d01d3b5fc4464yt123",