Hi @Dipanjan Saha ,
It's possible that the Proactive Triggers plugin is not activated in your instance. You can check if the plugin is activated by following these steps:
- Navigate to System Definition > Plugins.
- Search for "Proactive Triggers" in the search bar.
- Check if the plugin is activated or not.
If the plugin is not activated, you can activate it by clicking the Activate/Upgrade button next to the plugin name.
If the plugin is activated and you still can't see the Proactive Triggers activation button in the Conversational Interface Settings page, you may need to check if there are any other properties or configurations that need to be set up in order to enable Proactive Triggers. You can refer to the Proactive Triggers documentation for more information on the required configurations.
If my response helps you to resolve the issue close the question by ✅Accepting solution and hit 👍thumb icon. From Correct answers others will get benefited in future.
Thanks,
Ratnakar
Hi @Dipanjan Saha ,
It's possible that the Proactive Triggers plugin is not activated in your instance. You can check if the plugin is activated by following these steps:
- Navigate to System Definition > Plugins.
- Search for "Proactive Triggers" in the search bar.
- Check if the plugin is activated or not.
If the plugin is not activated, you can activate it by clicking the Activate/Upgrade button next to the plugin name.
If the plugin is activated and you still can't see the Proactive Triggers activation button in the Conversational Interface Settings page, you may need to check if there are any other properties or configurations that need to be set up in order to enable Proactive Triggers. You can refer to the Proactive Triggers documentation for more information on the required configurations.
If my response helps you to resolve the issue close the question by ✅Accepting solution and hit 👍thumb icon. From Correct answers others will get benefited in future.
Thanks,
Ratnakar
