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‎01-09-2025 06:54 AM
Hi All
We have a requirement to add a new field to the Problem Accept Risk pop-up (modal?) window:
I believe that the pop-up is controlled by the UI Script 'ProblemModalUIHelpers' but can't work out how the fields included in the pop-up are generated and added.
Any help or advice gratefully received
Thanks
Solved! Go to Solution.

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‎01-10-2025 02:04 AM
Hi Ranjit
Thanks for your reply - I am aware of UI pages but this functionality isn't using them.
For anyone else trying to achieve something similar - the UI script 'ProblemModalUIHelpers' uses UI Views, in my case for the Risk Accept window 'accept_risk_dialog_form_view'.
To add a new field was simply to add it to the form section:
Hope this helps someone else
Thanks
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‎01-09-2025 07:09 AM
Hi @Steve29 ,
Popup are configured as UI pages you can create field in that by using jelly scripting.
may be you can refer below threads.
https://servicenowguru.com/system-ui/glidedialogwindow-advanced-popups-ui-pages/
https://www.servicenow.com/community/developer-forum/how-to-create-a-pop-up-window/m-p/1523220
Regards,
Ranjit

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‎01-10-2025 02:04 AM
Hi Ranjit
Thanks for your reply - I am aware of UI pages but this functionality isn't using them.
For anyone else trying to achieve something similar - the UI script 'ProblemModalUIHelpers' uses UI Views, in my case for the Risk Accept window 'accept_risk_dialog_form_view'.
To add a new field was simply to add it to the form section:
Hope this helps someone else
Thanks