Problem Accept Risk pop-up - add a field

Steve29
Tera Expert

Hi All

We have a requirement to add a new field to the Problem Accept Risk pop-up (modal?) window:

Steve29_0-1736433951116.png

I believe that the pop-up is controlled by the UI Script 'ProblemModalUIHelpers' but can't work out how the fields included in the pop-up are generated and added.
Any help or advice gratefully received

Thanks

1 ACCEPTED SOLUTION

Steve29
Tera Expert

 Hi Ranjit
Thanks for your reply - I am aware of UI pages but this functionality isn't using them.
For anyone else trying to achieve something similar - the UI script 'ProblemModalUIHelpers' uses UI Views, in my case for the Risk Accept window 'accept_risk_dialog_form_view'.

To add a new field was simply to add it to the form section:

Steve29_0-1736503335330.png

Hope this helps someone else

Thanks

View solution in original post

2 REPLIES 2

Ranjit Nimbalka
Mega Sage

Hi @Steve29 ,

 

Popup are configured as UI pages you can create field in that by using jelly scripting.

 

may be you can refer below threads.

 

https://servicenowguru.com/system-ui/glidedialogwindow-advanced-popups-ui-pages/

 

https://www.servicenow.com/community/developer-forum/how-to-create-a-pop-up-window/m-p/1523220

 

Regards,

Ranjit

Steve29
Tera Expert

 Hi Ranjit
Thanks for your reply - I am aware of UI pages but this functionality isn't using them.
For anyone else trying to achieve something similar - the UI script 'ProblemModalUIHelpers' uses UI Views, in my case for the Risk Accept window 'accept_risk_dialog_form_view'.

To add a new field was simply to add it to the form section:

Steve29_0-1736503335330.png

Hope this helps someone else

Thanks