Problem with notification and conditions

[giuseppefalcone]

Hi all, 

I've got this issue with notifications:

I've one mail that need to be send when the state change to closed skipped and the approval is not Rejected.

But the notification is sended because in history the approval update number is different from the state update number (I think that is the problem)

Into the flow, i've configured that if the RITM was rejected, the next step is to update RITM record and change the state to Closed Skipped.

Do you have any ideas?

Thanks!!

[Sanjana8]

Hi @giuseppefalcone 

You can just filter out the RITM which are not rejected using condition builder.

And then in Advanced view write a script to check the status of the RITM. If status is closed skipped pass the notification

Please make helpful if you accept the solution.

Thanks Sanjana