Profile pictures wiped out

[vikas_sakhare]

Suddenly, profile pictures were wiped out from our instances. I checked the live_profile and sys_attachment tables, but the images are missing from there as well. The pictures were removed only for active users, not inactive ones, and these profile pictures are not being sourced from AD. What other sources could be used to restore the profile pictures to the system?

[Mark Roethof]

Hi there,

If depends on which picture you exactly mean, though it should be live_profile and sys_attachment (and with that sys_attachment_doc).

Questions is a bit what happened on your instance? Can you pinpoint it to a certain date (you could also check sys_audit)? Did something went live? Did someone run a background script? Was there a patch? Is it also on all your instances, or only one, did someone introduced Table Cleaners or something a like?

It never happens "suddenly" 😀