Progressing a hung workflow

[KristyS]

I am wondering if there is some way to be able to progress a "stuck" workflow if a join was setup with only a complete action.     We have a new implementation and have 39 requests in a hung state that need to be forced to continue.

I have already corrected the workflow but need to complete these requests.  

In the active context's activity history, i attempted to change the activity state and results.     Then I selected Nudge.

It doesn't appear anything changes with the workflow but the wf logs documents the following

Any helps would be greatly appreciated.

[KristyS]

Sarfraz

We removed the join all to gather to simply the workflow and no longer have an issue with new tickets. The problem is with the existing 32 tickets that I can not get to proceed past the join from the old workflow.

Kristy Stevens

[sarfraz3]

Can you go to the existing tickets and click on show workflow!

lets see what are you getting in the workflow old or new!

[KristyS]

Here is the old workflow

Then I attempted to change the results to complete before clicking Nudge. This didn't do anything.

After nudging the wf, this is the message that I receive.

Kristy Stevens

[sarfraz3]

Ideally it should work with this.. but there is a post which talks about an OOB Business rule for reseting the workflow...

Can you have a look at this: Reset a workflow

note: please hit helpful/correct depending upon the impact

thanks

[sarfraz3]

i got something more relevant... please see this:

workflow changes can not applicable to old record

note: please hit helpful/correct depending upon the impact

thanks