I am in need of help after hours and hours of troubleshooting. I have instance with Now LLM enabled for Virtual Agent.I am trying to make topic to get input as search query from user and passing to "RUN AI Search" topic block. It does not work and it...
Hi Experts, I have a requirement. On an incident form we have a field called "Caused By Change". The requirement is on the closed incidents we need to created a button when clicked, opens a pop-up or modal and that window should populate the incident...
I have Activated this OOTB Project Task notification but notification not triggering while project task state changes or assigned to changes. Is there anything need to configure. Kindly help
In ATF, I need to enter data into a popup window during a test step, but I'm facing issues achieving this. How can I interact with a popup in ATF and input the required data?" so i used Set ui component value to set the values for the feilds inside t...
Hi Team.I have a variable set for catalog items that auto-populate with basic user information based on who is logged into SN. It pulls data from the user table. The user should be able to change the user's name in the "Who is this request for?" fie...
Hello, After installing the Account Payable operation on premises we are missing the Inbound and Outbound staging tables.How I can identify if I miss a plugin or ERP integration source? With best regards Nikolas
In flow designer when running a powershell step with run on mid server is there a way to force the action to use the credential set. i was getting access denied and have since found the action is running as nt_authority\system and not the cred I spec...
Hello SN community, I'm trying to write an onChange client script based on a dot walked field (Operating System) on my form but the field does not appear in the list of selectable fields. The requirement is to have the field auto-populated based on...
Hi All, In how many ways we can make field ready-only on workspace form ? Thanks
Hi, I have two questions please. 1. The code isn't working. function demoClientScript() { var answer = confirm('Do you want to close Child incident?'); if (answer == true) { gsftSubmit(null, g_form.formElement(), 'sys_demoaction'); ...
I have created a custom application, and under that, I created an application menu and a table. I stored all the tasks I completed in an update set that I had created. After marking the update set as complete, I exported it as an XML file. Then, I ac...
Hi, I'm trying to display additional catalogue item attributes in the SC Category Page widget. For example I might want to display the Delivery Time next to the Price.HTML: <span> ${Delivery Time}: {{::item.deliveryTime}}</span> Server Script: fu...
i have to catalog one is customer on boarding other env on boarding .customer onboarding have field a,b,c yes/no we cane give based on that their is field on env onboarding has to populate with value given in script .
I'm in the process of manually bringing in existing assets that won't be discovered. I've been researching how to handle the display name as we have not implemented asset tagging yet and our users are used to specific ways to name their assets. Curr...
I can see the email logs for last 60 days in the instance. Is this a constant value in ServiceNow or is there a property in the system where we can change this behavior to be 30 days or so?