I have requirement when case status is close/Resolved , restrict the user with adding the attachment in CSM/FSM workspace I have written BR before insert on sys_attachment table (function executeRule(current, previous /*null when async*/) { var c...
Hi AllThe wanted to update the filter on this affected ci related list. I want to use a function from a script include to filter the data here. How can do that ? This is the filter now.I want to include principal classes too -> sys_class_nameIN...
HiAll team members are facing issue while accessing service now portal. Sometimes it is working smoothly, sometimes it is not working and getting hung for couple of minutes. Some of users are getting error snippet also. Internet connection is fine a...
Dear Experts. I am running a discovery in CMDB, but since the upgrade to Xanadu, the timeout and discovery is ending in error.Can you please tell me how to change the timeout setting in PROBE?I do not want to change the maximum execution time of the ...
Hello, I am working for an custom incident form. I got stuck for below validation. there is Reassigned Date field (Date /Time)There is Created field (Date/Time)there is a Approver Comment field ( String) There is a Escalate UI action. On click of Es...
When I deploy the Client Script in the Global application, there are no issues (image 1). However, when I try it in my personal Application, the Client Script does not work. After debugging, it seems that my script is executing when the document is s...
Hello, We are in the process of gathering direct customer feedback on how we should consolidate our existing customer digital experiences like Learning, Documentation, Support, and Developer portal. We want to understand your needs and expectations f...
Hi Team, Is there a way we can see if we are using any of the integration hub spokes in our instance?
Hi Community,Good Day!There is a requirement to show custom CI classes on filter navigator.Actually some CI classes (Principal classes and others) created via CI Class Manager but these are not showing when we're searching on filter navigator. Need t...
Hi everyone,I’m trying to add a custom “Pronouns” field in the Live Profile table that functions similarly to the Short Description field. However, after creating the field, I’m unable to get the field value to display in the Service Portal.I've set ...
Hello,I’m currently working on an integration between Microsoft Teams and ServiceNow using the Sidebar, which is a core component of ServiceNow. This integration is functioning through the application: Omni-Experience Standard Feature Set.At the mome...
Hi, I need to populate the list of assignment group belongs to the Requested for field.eg:scenario 1:If the requested for user not the logged in user, then select the requested for and the group list collector needs to display the list of the groups ...
when I click on Submit button a pop box should come which contains the user Title .
Hello experts,Do you have any methods on displaying a message upon successful login to the instance? I was able to find this resource (https://www.servicenow.com/community/developer-articles/create-a-popup-message-on-login/ta-p/2305530) but it was al...
I have created a Client Script where the short description and description fields are optional to be copied when a child case is created from a parent. However, it is not executing as expected, I am getting "No valid parent Case specified". Please he...
