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How to show only incidents created by currently logged in user?

Hi,I am in a scenario to show only logged-in user-created incidents. I tried it, but it is not working. Kindly help.   if(current.sys_created_by == gs.getUserID()){ answer = true; } else{ false; } RegardsSuman P.

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Community Alums by Community Alums  
  • 943 Views
  • 10 replies
  • 4 helpfuls

Session language is not working in email script

Hello All, I am experiencing an unwanted issue. I have a multi lingual condition on notification and email script written on the body of the email.I have two languages French and English.Whenever we are changing our preference language to French and ...

Souvick6917 by Tera Contributor
  • 858 Views
  • 5 replies
  • 0 helpfuls

Resolved! Two separate task tables, one report

I am trying to generate one report with data from two tables. One is sc_req_item and the other is a task-extended custom table, filtered by assignment group equal to "group A" or "group B". I was attempting to create a database view with a before que...

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TFischer by Tera Expert
  • 696 Views
  • 2 replies
  • 0 helpfuls

How to send a report via notification

Hi team, We have a requirement, to send a report to particular group when a record is created in CMDB task table. I checked scheduled report, but here cannot specify condition like when record is inserted. Do we have any option with email script to a...

saranyavs by Tera Expert
  • 331 Views
  • 1 replies
  • 0 helpfuls

Business rule not triggered on flow engine log entry table

Hi All I have created one after business rule on sys_flow_log table without any conditionsBut it seems not triggering.Add one log statement at the start in script, but didn't show upWhat might be the reason for thisCan't we create BR on certain table...

BijoyDeb by Tera Contributor
  • 590 Views
  • 3 replies
  • 0 helpfuls

tooltip/Help text/ Hint on workspace

I want to add a tooltip/Help text/ Hint for (GRC)Engagement's Result field, in workspace. I tried the method given in the kb article(https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1006185) but that also has two limitations:-us...

Resolved! Unhandled Exception in Glide Ajax - Script Include

I have a record producer with a list collector variable, and I am trying to accomplish adding a check box so that if the user checks the box, the list collector variable will select all items in the list.When I try to test the functionality, I get th...

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neil_b by Tera Guru
  • 748 Views
  • 3 replies
  • 2 helpfuls

Enable AI Search in typeahead Search widget

Hi. (*sorry for my bad English*) We want to use AI search in the portal page by the typeahead Search widget.Also, we want to use the same page in the multiple portal.─────────────────────────portal X(default :SP)  └ page A    └ widget(type ahead sear...

hana0118 by Tera Contributor
  • 690 Views
  • 1 replies
  • 0 helpfuls