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Resolved! setValue not working on the OnLoad for the Catalog item

Hi Members, I have a 'description' field on the Catalog Item. I have written the below script to set the value in the 'description' field on OnLoad Catalog Client script which is not working. Please suggest. Release - Xanadu. 

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NehaSNOW by Tera Guru
  • 1568 Views
  • 9 replies
  • 1 helpfuls

Resolved! Multiple sn-record-picker

I have 2 sn picker in my widget and I want to differentiate between them. HTML: <div class="search-container"> <!-- Record Picker for Priority --> <div class="record-picker-container"> <sn-record-picker field="priority" ...

Agent assist doesn't show articles for non admin users

I've added the agent assist on the Service Operations Workspace for the hr case table and the agent assist show the knowledge articles . But for non admin users it doesn't show any articles and gives me a message "No Matches Found Try modifying your ...

Akki1 by Tera Contributor
  • 778 Views
  • 3 replies
  • 0 helpfuls

ServiceNow AI features

Has anyone implemented custom AI features in ServiceNow?Has anyone built custom AI solutions in ServiceNow? Would love to hear about your experiences and any other AI-driven enhancements you've implemented!We're exploring AI-driven features like tick...

TP10 by Tera Contributor
  • 748 Views
  • 1 replies
  • 0 helpfuls

How to setup MRVS Minimum row count?

From the Thread :https://www.servicenow.com/community/developer-forum/how-to-set-minimum-row-requirement-of-mrvs/m-p/1568226/page/2 Hi All, I wrote the same code, but it is not working. Can you pelase check the issue:function onSubmit() {    var bulk...

Kritika1 by Tera Contributor
  • 1515 Views
  • 5 replies
  • 0 helpfuls

Resolved! Recursive function returns undefined

Hi Everyone, we are trying to create a recursive function to get the one up value for the departments until the parent is found, the function was setup as below but the function returns undefined value, i've added logs just before the return to verif...

edosky by Tera Expert
  • 1666 Views
  • 4 replies
  • 2 helpfuls