I've got a catalogue item that involves submitting a spreadsheet. At the moment, if there are any issues with the data within the spreadsheet, it generates error messages on the work notes of the RITM:This is produced via a script include. However, I...
HI, When we select Assigned to in demand form then aszignment group shows the group hierarchy properly. But when the same user slected in project manager field in project form, assignment group hierachy shows all the active groups which is incorrec...
I am trying to redirect URL to a Service Portal page, but i can't able to do that.current.approval_status = "approved"; current.update(); var url = "https://sarvatrdev.service-now.com/cgn"; action.setRedirectURL(url);
How can we implement Risk Assessment for Change after enabling Risk Assessment Plugin?
Hi All, -> We have configured the approval in flow designer with 2 levels of approval in Change-Assess state,1. change coordinator approval2. change manager approval-> once the change coordinator approves the change, it is moving to change manager ap...
Hi Community,I am using a Multi-Row Variable Set (MRVS) in a Service Catalog item, and one of the variables in the MRVS is of type HTML. However, when the request is submitted and viewed in the request (REQ), requested item (RITM), or task form, the ...
Good afternoon everyone, how are you? Could someone please help me with a transform map using coalesce, so that when the transform map finds duplicate records, it updates only the oldest one? For example: ServiceNow Table: Namesys_created_on ValueJho...
I am trying something thats pretty simple and should work fine, as there are more than enough example Script Includes, but something just doesnt work. Animal Class: var Animal = Class.create(); Animal.prototype = { initialize: function(name) { ...
Hello , I have created a performance analytics dashboard using UI builder . The reports are running fine but when it does not show record list when clicked on the pictorial view . Thanks
Hi everyone i'm curious about something with regards to excluded tables. I know if i ask for task to be excluded, it will exclude task, and all it's children like incident and so on. The same if i exclude the cmdb table, it will exclude everything un...
I need to show and hide variables based on choice list options selected in a mmulti-row variable set, can anyone suggest any altrnate for this as Servicenow has made the UI Policy action option "Visible" locked out for Multi-row variable set, nor is ...
Hi developers!! I want my one of my flow on incident to trigger only when assigned_to changes to 'ServiceNow Automations'.Can someone tell me how to achieve this use case!!Thanks in advance.
Hi All, I am trying to export related list tab data to excel/pdf sheet using UI Action button. Code is working as expected but last column of the list view is not being exported to the sheet. Why it's skipping the last column ? How I could fix it ? H...
