Provide three different fulfiller roles to an user

Shantharao
Kilo Sage

Hello All,

If we provide three different roles to "XYZ" users from three different suits like ITSM, CSM, SPM

ITIL for ITSM 
 sn_acct_consumer.agent for CSM
 sn_align_core.apw_admin for SPM

Which license will be consumed by XYZ user,
Is it only one license cost or three fulfilled licenses costs?

Thanks

4 REPLIES 4

Community Alums
Not applicable

HI @Shantharao ,

Fulfiller - ITSM

Fulfiller - CSM

Fulfiller - SPM

 

 

Hi @Community Alums, 
Do you mean XYZ user can consume three license costs?

Community Alums
Not applicable

Hi @Shantharao ,

Yes, it would be Different License consumed by the user.

Also, best is to check with your ServiceNow account Executive assigned for your company who is the best person for anything related to licensing as it differs from company to company. 

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Shantharao 

 

Are you talking from cost side or work side, bcz to work on these 3 modules, there different roles are required and will be charged.

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