Does script include works in Request management Service operation workspace

[Anusha Anus]

Hello,

On change of service, Assignment group has to be autopopulated with Support group of that servicein Operation workspace.

But Not able to call script include, No log message is printing.

Any help is much appreciated.

Thanks,

Anusha.

[VicoJ]

Hello!

Is the Script Include Client callable?

In which application the include script was created? If it's global you could add "global.TestSupport" in the GlideAjax. 

Anyway, the Info message should be displayed on change of the Service field, can you confirm the business_service field is the one added to the Catalog Task form?

Thanks

Vico

[Anusha Anus]

Hello @VicoJ,

script inlcude is there in the same application.

Logs messages of script include are not printing. 

on change of service info messages are working on client script. Script include is not calling. So its returning answer as Null value that's also showing on info message.

[VicoJ · Accepted solution]

Hello @Anusha Anus, 

In the Script Include, there is a typo in the Service table name (line 9), it says "cmdb_ci_sevice", there is an "r" missing.

Let me know if fixing that works. 

[Anusha Anus]

Thanks, now its working.