Public is not working

[Nora3]

Hi,

I have a service portal with only one page and one widget on that page. I want to make the page public, so users who are not logged in can view the widget.

I have checked the public box, both on the widget and the page. I have also added the page on sys_public . When I log out and go to the page it redirects me to the login page. Have I missed something? Really hope someone can help.

Thanks!

[Goran WitchDoc]

Hi Nora,

That sounds really strange since you should only need to be able to go and check the portal page "public" and make sure the widget is. Here is any example where I created a new portal, added a new page where I checked this public mark and added the html widget. Can even  test it here: https://dev48646.service-now.com/publicone

You shouldn't need to add it to sys_public table.

//Göran

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[Nora3]

Here you can see that the page and widget are marked public and also the record in sys_public

[Nora3 · Accepted solution]

I created an incident on HI and got my problem solved.

In the sys_public list I had a page called $sp set to false. This made all the portals private. Changing this to true made all my portals public again. 

[Goran WitchDoc]

Ha,

Learn something new every day. Didn't know about this earlier 😃

//Göran