Public Survey Help

[Max Beil]

Hello All , I'm Max a new CSA  
I made a survey Which I send to External Accounts and contacts,
when they complete my survey - I see in the overview that the assigned to is "Guest" and mail is "Guest@example.com 
- how can I capture the name and Email of the person that fill the survey if he doesn't have an account or contact in the servicenow system.

note : the survey is published and public 

Thanks All 🙂 

[priyasunku]

@Max Beil  I dont think you can get the details of guest user because they are not present in servicenow.

please check below links

https://www.servicenow.com/community/itsm-forum/what-are-the-capabilities-of-guest-user/m-p/471577#M...

https://www.servicenow.com/community/developer-forum/what-is-guest-user/m-p/1537354

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful

[Max Beil]

Thank you for the quick answer 🙂
I guess I'll just have to add two more questions to my survey requesting for the email\name.

Have a great weekend!  

[priyasunku · Accepted solution]

yes please get the detials from client.

@Max Beil  please mark the answer as correct