Publish Button on Knowledge article

Piyush_Kolhe
Tera Contributor

5 hours ago

Hi all,
Publish button is not visible on Knowledge Article in service operations workspace, but it appears in native UI. How to make it visible again in service operations workspace?
 
 
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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

5 hours ago

Hi @Piyush_Kolhe 

 

Are you checking with the same user? Is this happening in the same area? Do you have any screenshots?

 

DrAtulGLNG_0-1766406932362.png

 

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Hemanth M1
Giga Sage
Giga Sage

4 hours ago

Hi @Piyush_Kolhe ,

 

I think your on kb_view, click on Edit and you should be able to see the Publish button 

HemanthM1_0-1766410805562.png

 

After you click on Edit 

HemanthM1_1-1766410858811.png

 

Hope this helps!

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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nayanmule
Tera Guru

2 hours ago

Check the UI Action if the "Workspace Form Button" is checked or not ? 

 

Regards,

Nayan

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