Publish Button on Knowledge article

[Piyush_Kolhe]

Hi all,

Publish button is not visible on Knowledge Article in service operations workspace, but it appears in native UI. How to make it visible again in service operations workspace?

[Dr Atul G- LNG]

Hi @Piyush_Kolhe 

Are you checking with the same user? Is this happening in the same area? Do you have any screenshots?

[Piyush_Kolhe]

for all users including admin, itil users this ui action is not visible even though there are no restriction on any user. UI action is out-of-box only.

[Hemanth M1]

Hi @Piyush_Kolhe ,

I think your on kb_view, click on Edit and you should be able to see the Publish button 

After you click on Edit 

Hope this helps!

[Hemanth M1]

Hi @Piyush_Kolhe 

If my response answered your question, you can close the loop or please feel free to ask any follow-up questions!