Publishing articles through an API

heermand
Giga Contributor

I managed to get add an article to the knowledge base in ServiceNow using the API. However, the added article is always in draft.

 

Is there a way to publish an article with the API?

 

It is fine to do this in a separate API call if need.

 

Moreover, I already tried to update the records (PUT request) in the table 'kb_knowledge': {"active":"true","published":"2023-07-18","workflow_state":"Published"}

1 REPLY 1

aldro61
Tera Contributor

I'm facing the same issue. Please let me know if you figured it out.