Pulling data into Servicenow from a third party
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‎10-19-2017 08:33 AM
Hi All,
I need to pull data from a third party website into ServiceNow, what is the best method to complete this?
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‎10-20-2017 11:46 AM
Hi,
If your third party has a REST Endpoint, then that would be the best way of doing.
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‎10-20-2017 11:49 AM
Hi Dilip,
Thank you for this information. How do I know if my third party has a REST endpoint. And if they do, what information will I need from them to complete the integration?
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‎10-20-2017 11:54 AM
Hi,
You may have to check this with the third party guys. Most of them do support REST. If it supports you would need:
- Rest Endpoint URL
- Read access to the Endpoint
Once you have these, in Servicenow Configure rest message and generate sample REST message for GET post(used for querying).
You can use this to trigger the data pull from the third party.
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‎10-20-2017 12:04 PM
Hi Dilip,
Thank you for the assistance. Is the Rest Endpoint URL, their WSDL? If so, once they give me read only access to this, do I need to put an authentication code or password any where in Servicenow to access their endpoint? or is this all done on the third party side? Also, please excuse my stupidity on this topic, but when I configure the rest message, what am I actually doing? Sorry I new to this.
