Pulling data into Servicenow from a third party

[paradise611]

Hi All,

I need to pull data from a third party website into ServiceNow, what is the best method to complete this?

[Ashby]

Unfortunately.....that depends on who wrote the code.     I would assume you have a set of requirements regarding what data needs to be collected?  

If they don't have published API reference documentation, you will have to ask them for clarity regarding the endpoints you will be hitting.       Is the collection of this information to be scheduled or is this a one time collection/import?      

[Shishir Srivast]

You can see list of attributes (fields) are coming in SOAP response, you can figure out what value do you need to extract from there and then transform in SN Table.

[paradise611]

ok. Thanks! and once I pull the data into servicenow, what's next? do I query the data somewhere if so. Where does the data get queried?

[Shishir Srivast]

I believe you need to write the code to fetch the values form xml tags and then insert/update the values in SN Table.