PUT API giving error message

[tsoct]

Hello all,

I created a REST Message to create and update the record of SN instance1 to SN instance2.

Information I am storing in instance2 including instance1.table.record.sys_id and I am attempting to Update the record in instance2 based on sys_id as a parameter.

My POST is working fine but PUT is giving me an error msg: {"error":{"message":"Method not Supported","detail":"PUT method not supported for API"},"status":"failure"}

Could you help to advise what could be the mistake? 

*note:sys_id is stored as u_correlation_id in instance2

REST Message:

PUT 

AFTER UPDATE business rule

(function executeRule(current, previous /*null when async*/ ) {

    var body = {
        "u_organization": gs.getProperty('instance_name'),
        "u_name": current.name.toString(),
    };
    try {
        var r = new sn_ws.RESTMessageV2('my Integration', 'Default PUT');
	r.setStringParameterNoEscape('u_correlationid',current.getUniqueValue());
        r.setRequestBody(JSON.stringify(body));

        var response = r.execute();
        var responseBody = response.getBody();
        var httpStatus = response.getStatusCode();
        
    } catch (ex) {
        var message = ex.message;
      
    }
})(current, previous);

[tsoct]

The test run result:

Hi @Ankur Bawiskar , could you help to review this. Thank you

[Ankur Bawiskar]

@tsoct 

Please use Patch instead of Put

check the explanation here

How to avoid the 405 error { "message": "Method not allowed" } in Rest Message in Put method 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Kirby R]

Hi @tsoct , 

You should be passing the sys_id/correlation id directly after slash in your url parameter. Something like this, u_license/3232323.

I was able to replicate the issue in my testing.

Here's a correct URL parameter:

[tsoct]

Hi Kirby,

This is the error message i got when trying 

I have also updated the BR in SNinstance2 to dynamically pass the record sysid to endpoint. But still getting the same error

var u_correlationid = current.getUniqueValue(); 
try {
        var r = new sn_ws.RESTMessageV2('Subscription Integration', 'Default PUT');
        r.setStringParameterNoEscape('u_correlationid', current.getUniqueValue());
        r.setEndpoint('https://xxxxx.service-now.com/api/now/table/u_license?sysparm_query=u_correlationid='+u_correlationid);
        r.setRequestBody(JSON.stringify(body));