Hi All,I want to display some alert message to user, when they are about to take survey from survey masters.for that i need to call a client side script in "survey_take" UI page while it is loading.So i have added belowaddLoadEvent( function() {onLoa...
Hi,Is there a way to display multiple images for catalog item on Service Portal just like Amazon? How do we accept these images on the ServiceNow catalog screen?Thanks
Hi All,I went through many documentations ,but i was unable to find full architecture of ITOM . Can anyone please help me with architecture of ITOM and data flow in ITOM. E.g - How the data flows from different modules such as CMDB, MID Server, Disco...
Task table is extended to a table called for example empinformation. Since Task table has already a short_description. I just need to use the same one for the new form. Just I need to change the label from Short_Description to Emp Information. Is thi...
Hello Experts,I have a requirement to Populate "First Response Time"(field in case) for CasesFirst Response time is the Time Stamp of when an Internal/ITIL user updates the ticket (Does not have to be time assigned BUT the time an internal person upd...
HelloI need to get list of change_tasks for given change_request sys_id through REST API.I make GET response for 'change_task' table, and receive response{ "result": [ { "sys_id": "---task-sys-id---", ...
I would like to disable the expand/collapse button from the form section I created. I want it to always show Thanks!
Hi All,After enabling Multi provider SSO in our instance we see the Use external login in our login page. Is there a way to change the link text. Anybody can help me locate the login page?Regards,Maria Charles
How to setup "survey" for incident and service request.I have performed below steps:1. Created new survey from "view surveys" and designed to according to my requirement.2. Then i have setup the trigger condition as "state is resolved" choosing table...
I'm on a new machine. I've uploaded my bookmarks into the Chrome toolbar. One of them was to get into https://developer.servicenow.com/ . I've logged into that. Another was to fire my instance: https://developer.servicenow.com/app.do#!/instance?wu=...
Hi All,I have dot walking field. I want to assign calculated value to dot walking field.for example:I have ABC read-only dot walking field with some existing value.X field = 25 and Y field =5.I want to assign 20 (X-Y) value to ABC field.How could I d...
hi all,I'm working on an onChange client script on the Problem table that I want to throw one field message if the field was empty before the change, and another message if the field was not empty when the change was made. Seems simple enough, but ...
We run ServiceNow's discovery process. We scan a couple thousand servers and as a result, we have hundreds of entries in the cmdb_ci_db_hbase_instance table.That said, there are several servers where hadoop runs, but there are no corresponding entr...
Hi All,If there is a scenario, to know the row count and also fetch some values, then how will you be coding?Per Best practice, will you do GlideAggregate to get the row count and glide record to fetch the valuesorWill you only use glide record to fe...
I have two fields which are date type (note date/time).I want to get the difference in years. I am not able to find any function which gives result in years?Can someone suggest?
