One of my work instances, the input variable on the server script remains undefined instead of being updated to a catalog item sys id whenever the select picker changes value. The correct behavior should list the name of the catalog item below the se...
Hello, The following script has suddenly stopped performing as it should. The script excludes certain email addresses from the list, and filters out duplicates using ArrayUtil. It was working until recently, now it just simply does not add anyone to ...
In a Helsinki (I know, I know) demo instance, there's a metric definition to track Field State Definition for Incident State (metric_definition.sys_id=35f2b283c0a808ae000b7132cd0a4f55), then another to "clean up" when Active=False (metric_definition....
Hello experts,Actually I'm facing an issue in my scheduled import.For some reasons i need to run my transform map manually, when i proceed with that for a set of 20 user records i get as a resulat 20 records ignoredI want to force update of these rec...
Hello all,I just started to look into this but thought I'd throw it out there in case anyone else was having issues with this widget. On existing tickets, when you attach a file via the portal, it does not actually attach to the record. It does s...
I have 2 custom fields that I need to change from a string to HTML. However every time I attempt this I get the following error "Element is using storage alias. Cannot modify this element's type because it shares a storage alias:[task.u_test shar...
Hi all,**Some of the field names are different to defaults due to our build.I'm currently writing a script to auto fill a requestor (caller) field if an organisation (department/company?) is entered and there is only one user in that organisation.lon...
Hello experts,Is there an API Key/call we could use to pull data from Service now, specifically just tickets/incidents per user. Either via Powershell/vbs or PHP?If it is possible can I have some links which could guide me in a proper direction...
Is it possible to access html element value in jelly script ?<input type="text" value="car" id="1" />can this element value can be accesed in jelly set tag to set value ?
Hi I have written a code for onchange client script,I want to populate different options for topic when differrent options are selected from category.Every thing is working fine, its showing all the values correct, but after few secondsfor eg i have ...
Fairly new to ServiceNow, so please excuse me if I've overlooked something obvious. Starting from a pretty clean Jakarta developer instance, I've added a couple of CIs to an existing Change Request:But when I attempt to retrieve this from the REST en...
Hi All We have a survey which is sent to the user via email. Once the user clicks the link to survey the survey page loads but is appearing blanks if you refresh the page the survey appears. This is not a new survey and has been working as expected s...
Hi , i have a requirement in which i need to get the values from response and paste it in corresponding fields here is the response[{"index":3159,"Problem ID":"IM1202872","Resolution":"12\/14\/2016 17:25:15 (KISHORE BUSI): APPLY RULE 15, FILE REPLAYE...
Hi All,I've added a couple of simple list widgets to our portal, however I want to filter these by the company that the logged in user is part of.I know if I wanted to filter the logs by the logged in user I could run a filter with opened by > is (dy...
How to get the contents of an attachment of a CSV or Excel file which is attached while ordering a catalog item??I also need to get the value on the workflow which is attached with the catalog iteM. But at first my target is to read the contents of t...
